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Intelligent Mail Tray Label

The Intelligent Mail Tray Label is the label on a tray, tub or sack of mail whose 24-digit barcode identifies that one unit and the mailer who prepared it. USPS uses it to identify every tray, tub and sack as it moves through mail processing and delivery. Mailers print it to USPS specifications or create it online.

Updated October 31, 202625 sources

What it is

A tray label is the card on a tray, flat tub or sack of mail. Automated mail processing relies on it for processing and customer information.

The label is part of Intelligent Mail, the USPS program to give end-to-end visibility into the mail stream. The 24-digit tray barcode is its first step in tracking unit loads.

The IM tray label is for mailers of First-Class Mail, Periodicals and Standard Mail. It identifies each handling unit and its originator as the unit moves through USPS processing and transportation.

The 24-digit barcode replaced the legacy 10-digit barcode. The 10-digit label does not identify one handling unit, and tracking needs that. Without a unique label, in-transit visibility, manifest reconciliation and automated mail acceptance lose most of their benefit.

Using the IM tray label does not require Full-Service and does not show that a mailer qualifies for it. A mailer who uses it does not need to send electronic documentation that links pieces to trays.

How it works

A mailer gets a Mailer ID, the number USPS assigns to identify the mailer. The mailer then prints a label for each tray, tub or sack, with its own serial number in the barcode. The label still supports sorting and routing, and it adds a unique identifier for the unit.

The label carries the 24-digit barcode and a human-readable line of the same digits. The barcode uses the ISS Code 128 symbology, subset C.

The 24-digit barcode

The barcode comes in two formats: one for a 6-digit Mailer ID and one for a 9-digit Mailer ID. USPS assigns each mailer one length, by its own criteria. A 6-digit Mailer ID starts with a digit from 0 to 8, and a 9-digit Mailer ID starts with 9.

Field6-digit Mailer ID9-digit Mailer IDWhat it holds
ZIP Codedigits 1 to 5digits 1 to 5The tray or sack's destination ZIP Code.
Content Identifier Numberdigits 6 to 8digits 6 to 8A 3-digit code for the contents, from the DMM, the USPS mailing standards.
Processing Codedigit 9digit 91 or 7.
Mailer IDdigits 10 to 15digits 10 to 18The mailer's number from USPS.
Serial Numberdigits 16 to 23digits 19 to 23A unique number for each tray or sack.
Label Typedigit 24digit 241 with a 6-digit Mailer ID, 8 with a 9-digit one.

The ZIP Code is the 5-digit ZIP Code for a 5-digit tray. For a 3-digit tray, it is the 3-digit ZIP Code followed by two zeros.

The Content Identifier Number is three zeros when the DMM lists nothing for the tray's contents.

The Processing Code is 1 for automation compatible, barcoded and machinable mail. It is 7 for all other mail.

The Label Type tells systems how to parse the rest of the barcode.

A labeling system keeps each label unique through its serialization strategy, which sets how uniqueness lasts for the life of the tray or sack. It defines uniqueness through three kinds of field in the barcode: constant, key and variable.

Constant fields stay the same because of where the mail or the label comes from. Key fields vary, but the originator does not control them. Variable fields are the ones the originator controls, and they guarantee uniqueness best. The Serial Number is the only variable field the originator fully controls.

Mailers should add spaces to the human-readable line to make it easier to read. On a 6-digit Mailer ID label, a space should follow digits 9 and 15. On a 9-digit Mailer ID label, a space should follow digits 9 and 18.

Label formats

Three label formats exist, and USPS recommends one:

  • The legacy 10-digit label carries only the 10-digit barcode, which does not identify the unit.
  • The transitional 10/24-digit label carries both barcodes.
  • The pure 24-digit label carries only the 24-digit barcode and human-readable information.

USPS has finished upgrading its equipment to read the pure 24-digit label. It strongly encourages mailers to adopt it. The other two formats stay acceptable for now, and USPS expects to retire them.

Each format with the 24-digit barcode has its own specification: SPUSPS-L-3191 for the 10/24-digit label and SPUSPS-L-3216 for the pure 24-digit label. The DMM sets the policy on adopting and using each format.

Getting labels

A mailer can print labels from the PostalPro specifications or create them with the Intelligent Mail Barcode Generator on the Business Customer Gateway. Mailers can also create and print labels with the Customer Label Distribution System.

To create printable labels in the Intelligent Mail Barcode Generator:

  1. Log in to the Business Customer Gateway.
  2. Go to Mailing Services.
  3. Open the Intelligent Mail Barcode Generator.

Customer Label Distribution System

The Customer Label Distribution System is a web application that lets mailers create, edit and print Intelligent Mail tray labels on their own printers. It prints label orders on local Windows printers or on a Microcom 426 label printer.

The Topeka National Print Center no longer prints tray labels. The system no longer registers new users, because USPS plans to replace it. USPS scheduled that replacement, an updated tray label application, for January 2023.

A user guide answers general questions about the system.

Intelligent Mail Tray Label Certification

USPS keeps a user guide for Intelligent Mail Tray Label certification and a list of tray label vendors. The tray label specification is written for USPS and approved vendors that build systems to produce, read, decode or transmit tray label information.

Each vendor on the list is entered under the certification program INTELLIGENT MAIL TRAY LABEL. An entry names the company, its software product and version, and a printer brand and model.

The specification sets the label requirements and the process that verifies a label meets them. At least 70 percent of the barcodes in a mailing must grade A or B, and none of the rest may grade below C. Label stock also goes through the machine test in What goes wrong.

Rules

Under the Full-Service option mailers must: • Use unique Intelligent Mail barcodes on mailpieces; • Use unique Intelligent Mail tray labels and unique Intelligent Mail container barcodes, and • Submit statements and mailing documentation electronically.

A Full-Service mailer must put a unique IM tray label on every tray, along with unique piece and container barcodes and electronic documentation.

Takes effect May 11, 2009

To maintain uniqueness of the barcode the Postal Service requires that for both Label Type 1, 6-digit Mailer ID, and Label Type 8, 9-digit Mailer ID, the period of uniqueness shall be between 30 to 45 days, as determined by the specific Postal Service program office.

Each barcode must stay unique for 30 to 45 days. The USPS program office sets the exact period.

The entire barcode string, including the MID and the serial number (determined by the mailer) should uniquely identify the tray, sack, or tub.

No two trays, tubs or sacks should carry the same 24 digits.

Mailers are therefore strongly encouraged to use the IM tray label on each handling unit when preparing mailings, even on Basic automation mailings.

Mailers can put an IM tray label on every handling unit, even in Basic automation mailings, and USPS strongly encourages it.

All barcodes in each mailing shall measure American National Standards Institute (ANSI) grade A, B, or C.

Every tray label barcode in a mailing must grade A, B or C.

Barcoded tray and sack labels shall be printed on white, manila or pink (for Periodicals) card stock 1.860 to 2.015 inches high by 3.250 to 3.515 inches wide.

Labels must be printed on white, manila or pink card stock of that size. Pink is for Periodicals.

A printer with a minimum dpi of 203 is required for printing the IM tray labels.

The printer must print at 203 dots per inch or more.

Only the correct 3-digit ZIP Code prefix shall be printed when the required labeling for a tray includes only a 3-digit ZIP Code prefix; trailing zeros are not permitted.

On the printed destination line of a 3-digit tray, the label must show only the 3-digit prefix, with no zeros after it.

What goes wrong

The label printer is responsible for inspecting and testing every IM tray label before it reaches USPS. Perforations through the barcode or its clear zones are not permitted.

Label stock goes through machine testing to check how the labels perform in operation. The test needs a USPS plant with a working Tray Management System or Low Cost Tray Sorter. That reader processes a test deck of labeled trays. Trays rejected as unreadable run a second time, and those rejected again are counted and set aside. Every barcode must grade C or better.

Terms

Intelligent MailIM
A Postal Service initiative for improving both mailpiece visibility and acceptance/delivery processes on letters, flats, packages, and mail aggregates.
Mailer IdentifierMID, Mailer IDs, Mailer Identification, Mailer Identification Number, USPS Mailer ID
MID is a unique 6- or 9-digit number that identifies the mailer or the mailer’s client.
Handling UnitHU
the equipment (bundles, sacks, trays, and tubs) used to carry mailpieces that have been sorted to a price level for a ZIP Code destination
Full-Service Intelligent MailFS, Full-Service, Full-Service Intelligent Mail option
One of two Intelligent Mail offerings that requires a maximum 31-digit Intelligent Mail barcode comprising five fields: the Barcode ID, Service Type Identifier, Mailer ID, Serial Number, and Routing Code. The Full-Service Intelligent Mail option requires unique mailpiece barcodes, the use of Intelligent Mail barcodes on tray labels or container placards, electronic documentation, and the use of Facility Access and Shipment Tracking to schedule appointments for the entry of mailings.
BASIC OPTION
Mailpieces that carry an IMb and receive automation pricing, but do not receive Full-Service discounts.
Domestic Mail ManualDMM
The USPS manual that contains the standards governing domestic mail services, descriptions of the mail classes and services and conditions governing their uses, standards for price eligibility and mail preparation, and all postage prices and fees.
serialization strategy
how each of the label types imparts uniqueness, in addition to how the uniqueness is maintained for the life of the tray or sack
Constant fields
those that always stay the same due to the origin of the mail and/or the source of the tray or sack label
Variable fields
fields where the originator may vary control and are the most effective means to guarantee uniqueness
dots per inchdpi
a measure of a printer’s resolution. It is the number of individual dots that can be produced within a linear 1-inch (2.54 cm) space.
Customer Label Distribution SystemCLDS
CLDS is a web-based application that provides mailers with the capability to create, edit, and locally print Intelligent Mail tray labels.

Documents

Contacts

A mailer gets a Mailer ID from the local Business Mail Entry Unit or a Mailpiece Design Analyst. The Business Mail Entry Unit locator is at https://postalpro.usps.com/ppro-tools/business-mail-entry. Mailpiece Design Analyst contacts are at https://postalpro.usps.com/mailing/mailpiece_design_knowledge_base.

Questions about the label specification go to the IM Tray Label Program Manager in Intelligent Mail Planning and Standards, at (703) 280-7293.

Questions about existing Customer Label Distribution System orders go to Topeka National Print Center Customer Service, at 1-800-332-0317, option 3, or topeka.lpc@usps.gov. Technical questions about the system go to the USPS help desk at 1-800-USPS-HELP, 1-800-877-7435.

Sources