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Address Element Correction and AEC II

Address Element Correction, or AEC, is a computerized address correction process USPS runs for business mailers. It turns problematic addresses into accurate addresses or identifies them as potentially undeliverable. AEC II sends the addresses AEC cannot resolve to delivery offices for review and resolution.

Updated October 31, 202629 sources

What it is

AEC is a quality process that USPS developed with industry support. It works on inaccurate addresses that commercial CASS Certified address-matching software cannot match to a ZIP + 4 code. Such software may lack the information to match an address that is missing an element. An address the software does not resolve becomes a candidate for AEC.

AEC returns a complete, standardized address that matches a 5-digit ZIP Code and a ZIP + 4 code. An address with missing or incorrect elements needs extra handling, which can delay delivery or make it impossible. A corrected address can take full advantage of USPS automation.

AEC focuses on seven kinds of address problems:

  • an incomplete address
  • an incorrect street name
  • a missing or incorrect directional
  • a missing or incorrect suffix
  • an incorrect city name
  • an incomplete building name
  • a rural-style address to convert to a city-style address

AEC does not process foreign addresses, supply missing secondary information or handle driving directions. It has an estimated correction return rate of 38%.

How it works

AEC resolves addresses with Computer Logic Resolution, a computer program that runs a series of evaluations and comparisons to correct insufficient addresses. Its programs use the ZIP + 4 and DPV products, which are updated weekly.

What AEC does with each address.

  1. AEC separates each line of the address block into logical elements.
  2. It decides whether a line holds a complete address or the address is split between lines.
  3. It checks the city, state and 5-digit ZIP Code and corrects any that are not valid.
  4. It runs USPS-controlled address element programs to evaluate and compare the address.
  5. It completes each unambiguous address, then standardizes it and gives it a ZIP + 4 code.
  6. It flags each address it cannot resolve as potentially undeliverable.

Files travel through Electronic Product Fulfillment, or EPF, a secure USPS website where customers download processed files.

How a mailer sends a file to AEC.

  1. Send only original, non-foreign, deliverable addresses that do not DPV confirm in CASS Certified software.
  2. Get an AEC web access account by sending the AEC Web Access Request Form from EPF.
  3. Fax the completed request form and payment to 901-681-4409.
  4. Zip the file, protect it with the password USPS gives, and upload it to EPF.
  5. Download the processed file from EPF after the email notice arrives.

USPS processes AEC and AEC II files on a first-in, first-out basis. AEC returns a customer's file within 48 hours after accounting approves the request form.

A mailer can choose the AEC Confidence Option, which returns only the corrections that AEC's logic rates with high confidence. Records without the highest level of confidence go to AEC II.

The input file

The input is a flat, non-indexed text file, never a dBase, Access or Excel file. Each record has fixed-length fields and is 293 bytes long.

FieldStartEndLengthRequired
Name14242Required or Occupant
Company name4310866No
Address line10917466Required
City17520228Required
State2032042Required
ZIP52052095Required
ZIP42102134No
Urbanization21424128No
Key24229150Required
CR/LF2922932Required

The key is an identification code or record id the customer supplies. Urbanization applies to Puerto Rican-style addresses only.

The file name starts with the three letters AEC assigns at registration, then four numbers for the date, then .TXT. For example, YYY0925.TXT is a valid file name. The zipped file keeps the first seven characters, as in YYY0925.ZIP. A mailer who sends several files on one day may add a letter after the day, as in YYY0925a.txt.

A vendor's file starts with a header record whose record type is HDR99. USPS charges the vendor's EPS account by the values in the header. Its AEC II cycle field holds 30, 60 or 90 days. Its AEC II frequency flag asks for AEC II corrections daily instead of weekly.

The returned file

AEC returns the original address file in the same medium the mailer provided, with a summary data report and a diagnostic report. Each returned record holds the standardized delivery address when AEC resolved it, and blank fields when it did not. It also holds the original record, unaltered. AEC names the returned file with an R before the extension, as in YYY0925R.ZIP.

BytesField
13-13Resolution flag
54-103Standardized delivery address
134-1429-digit ZIP Code
143-144Delivery Point Code
146-149Carrier route ID
150-150Record type code
193-194DPV confirmation code of the standardized address
337-444Parsed standardized address, when resolved
445-446How code resolution flag
447-448Additional how code resolution flag
449-450Additional how code resolution flag
451-492The customer's original name
493-558The customer's original company name
692-741The customer's original key code

In the resolution flag, N means the address has not been resolved to a specific delivery point. In the DPV confirmation code, P1 means the secondary address is invalid.

Opinion codes give the most accurate indication of why an address did not match the ZIP + 4 product. For example, PF means no element of the street name matched any street name in the ZIP + 4 product.

How codes describe what AEC did to the address to make it match the ZIP + 4 product. For example, BN means AEC corrected the spelling of the street name.

Address Element Correction II

AEC II is an enhancement to the AEC service. It uses Delivery Force Knowledge, the work of local delivery unit employees who review bad addresses and enter corrections. USPS introduced AEC II to reduce mail that is undeliverable as addressed.

Delivery units can recognize the resident names on each route, which AEC cannot. Given resident names, they can pick the correct address among several matches.

Records reach delivery units through eUARS, a USPS program that gives them an electronic process for correcting address records.

How AEC II resolves a record.

  1. AEC II matches each unresolved AEC record against the AEC II Historical File.
  2. It groups the records still unresolved by ZIP Code and estimates a turnaround time.
  3. USPS emails the customer the estimated turnaround time for each ZIP Code.
  4. eUARS sends each record to the post office that serves the address.
  5. Delivery unit personnel correct each record or identify it as undeliverable.
  6. The customer gets weekly files of resolved records until the processing window ends.

The customer picks a processing window of 30, 60 or 90 days. The window starts when USPS releases the records into eUARS. Each error AEC II finds goes into a historical database, so the same error on another list is not submitted again.

In AEC II's resolution codes, code 3 means the record has been corrected and delivery point confirmed. USPS corrects only the addresses presented and does not give mailers new address information.

AEC II has an average correction rate of 51%. In USPS testing, AEC II resolved about 85% of the records submitted within 60 days. It returns processed files with AECII_ at the start of the name, as in AECII_YYY0925R.ZIP.

Fees and payment

AEC and AEC II are prepaid services. AEC charges per one thousand records submitted, prorated for part of a thousand. A file of fewer than one thousand records pays the minimum fee for one thousand. Prices are on Notice 123 on Postal Explorer.

AEC II charges for the resolved records it returns. Its minimum fee covers one hundred records and comes on top of the AEC fees. It charges for records marked Corrected or Address Does Not Exist. It returns other records at no additional charge, such as a historical file match.

USPS defers a weekly AEC II invoice under $5 until the charges reach $5. If they have not reached $5 after 15 days, USPS charges the deferred amount.

Customers pay by credit card or through an account in the Enterprise Payment System, or EPS. An EPS account needs a Customer Registration ID, or CRID. USPS then emails an invitation code that links the EPS account to the AEC account.

Rules

All fees for AEC II resolved records must be prepaid before updated address information is returned to the customer.

The customer must pay for AEC II's resolved records before USPS returns the corrected addresses.

A completed request form and payment in the form of a credit card or USPS EPS account number must be faxed to 901-681-4409 before electronic files can be processed.

The mailer must fax the request form and payment before AEC processes any electronic file.

The file must be a flat non-indexed, text file.

The input must be a plain text file with no index.

Records within electronically submitted file(s) must be separated by carriage return/line feed, and the file name must be written on your AEC Processing Request.

Each record must end with a carriage return and line feed, and the request form must name the file.

Files must be compressed with the PKZip compression utility and must include the .ZIP file extension.

The mailer must compress the file with PKZip and give it a .ZIP extension.

Vendors are required to have a USPS EPS account and to include a header record as the first record in their file.

A vendor must have an EPS account and must put a header record first in each file.

ZIP Codes are required on all records submitted for resolution by the AEC II program.

Every record sent to AEC II must carry a ZIP Code.

Records that have an AEC Resolution Flag of ‘N’ and AEC DPV Confirmation Codes of P1, P2, or P3 will be submitted to AEC II for resolution.

A record goes to AEC II when AEC did not resolve it and DPV found its secondary address invalid or missing, or its primary number invalid.

What goes wrong

AEC does not process a file that arrives without payment. It does not accept a file whose name breaks the file name rules. AEC and AEC II cannot process packed data or foreign addresses.

A vendor's header gives the total count of records submitted. If that count differs from the file's real count by more than 15%, USPS processes the file by hand and phones the vendor.

When no records wait in the hold queue for a ZIP Code, AEC II starts at once and the order cannot be canceled. USPS cancels an order in the AEC II hold queue when the customer sends no instructions within one week of the turnaround notice.

A customer who cancels AEC II gets only the corrections AEC made and pays the standard AEC rate per record. AEC II permanently deletes the records it does not resolve within the processing window.

AEC does not return standardized addresses for military, unique or general delivery ZIP Codes. Processed files stay on EPF for 30 days. USPS makes no warranty for the returned AEC file and is not liable for damages from its use.

Terms

Coding Accuracy Support SystemCASS, CASS software program, CASS certification process, Coding Accuracy Support System (CASS) certification
provides hardware and software manufacturing, service bureaus, and commercial mailers a common measure by which to test the quality of address-matching software.
Delivery Point ValidationDPV, Delivery Point Validated, delivery point valid
The DPV® Product identifies whether a ZIP + 4® coded address is currently represented in the USPS® delivery file as a known address record.
ZIP+4ZIP+4 CODE
An enhancement to the 5-digit ZIP Code that uses an additional four digits to represent the sector (a geographic area or neighborhood) and segment (a smaller unit such as a building, floor, street block) for an address within a 5-digit zone.
Delivery Point CodeDPC
2 digit Delivery Point Code that completes the 11-digit ZIP Code
Computer Logic ResolutionCLR
CLR is a computer-based program that uses a variety of USPS programs and products to perform a series of evaluations and comparisons in an attempt to correct insufficient addresses.
AEC Confidence Option
This option is used to return only the AEC corrections where the AEC enhanced computer logic indicates a high confidence in the returned correction.
Address Element Correction IIAECII, AEC II Service
AEC II is an enhancement to the existing AEC service, which identifies and corrects incomplete or inaccurate addresses using computer software.
Delivery Force Knowledge
Delivery Force Knowledge leverages the efforts of local delivery unit employees who review bad addresses and enter corrections into an AEC II electronic process for return to the submitting customer.
Electronic Uncoded Address Resolution ServiceeUARS, Electronic Uncoded Address Resolution System, electronic Unresolved Address Resolution System
A Web-based interface that corrects uncoded change-of-address (COA) records that do not match a delivery point in the Address Management System database.
Electronic Product FulfillmentEPF, Electronic Product Fulfillment (EPF) web site, Electronic Fulfillment Website
A secure web-based application managed by the National Customer Support Center in Memphis TN that is used to post and receive Address Management and Address Information System products, including ACS fulfillment files.
Enterprise Payment SystemEPS, Electronic Payment System, EPS system, Enterprise System
allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA).
Undeliverable as AddressedUAA, UAA mail
mail that the USPS cannot deliver as addressed and must be forwarded to the addressee, returned to the sender, or discarded depending on the authorized treatment for that mail class and/or specific instructions provided by the mailer through ancillary service requests

Documents

Contacts

  • Addressing and Geospatial Technology answers questions about AEC and AEC II at 1-800-238-3150 or cds.ncsc@usps.gov.
  • Request forms and payment go by fax to 901-681-4409.
  • The Mailing & Shipping Solutions Center opens EPS accounts at MSSC@usps.gov or 877-672-0007.
  • The PostalOne! Help Desk answers questions about paying AEC through EPS at 1-800-522-9085.

Sources