Mailer Scorecard

The Mailer Scorecard is a USPS online reporting tool that shows mailers the quality of their mail over a calendar month.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“The Mailer Scorecard is an online reporting tool available to eDoc submitters, Mail Preparers, and Mail Owners providing summary and detailed information on their mail quality over the calendar month.”USPS original USPS uses its results to decide when a mailer owes additional postage.Request a Review of a Postage AssessmentPDF page 1“Mail quality results displayed in the Mailer Scorecard are used to determine when additional postage should be assessed.”USPS original Mailers use it to find quality problems and fix them.A Guide to Full Servicepage 75“The goal of the report is to help the mailers understand quality issues and work to resolve them.”USPS original

Updated October 31, 202623 sources

What it is

The Mailer Scorecard is a dashboard of the letter and flat mailings a mailer sent USPS in one calendar month.PostalPro: Mailer Scorecard“The Mailer Scorecard provides a dashboard view of the results of the letter and flat mailing activity with the Postal Service over a calendar month.”USPS original It is a MicroStrategy report, one of the USPS reports that show data across all mailings for a business.A Guide to Full Servicepage 73“The MicroStrategy reports show data across all mailings for a CRID. The Mailer Scorecard is a MicroStrategy report.”USPS original

It serves Mail Owners and Mail Service Providers that take part in Full-Service.PostalPro: Mailer Scorecard“Mail owners and Mail Service Providers participating in Full-Service.”USPS original A Mail Service Provider acts on behalf of one or more Mail Owners.By/For Relationship in Electronic Documentation Fact SheetPDF page 1“Acts on behalf of one or more Mail Owners”USPS original Full-Service mailers must submit their mailing information electronically.PostalPro: Mailer Scorecard“To participate in Full-Service Intelligent Mail®, mailers must submit information electronically.”USPS original

On the Scorecard, the mailer is the eDoc submitter: the business that sent USPS a mailing's electronic documentation.PostalPro: Mailer Scorecard“This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner/mail preparer.”USPS original That business can be the Mail Owner or the Mail Service Provider.A Guide to Full Servicepage 78“The term “mailer” is used to refer to the eDoc submitter who could be either the Mail Owner or the Mail Service Preparer.”USPS original

A mailer opens the Scorecard in the Business Customer Gateway, which has views for Mail Owners and for Mail Service Providers.PostalPro: Mailer Scorecard“The Scorecard is accessible through the Business Customer Gateway (BCG) and provides views for both Mail Owners and Mail Service Providers.”USPS original Its reports summarize mail preparation quality and drill down to each error and warning.PostalPro: Mailer Scorecard“Reports on the Mailer Scorecard provide a summary of mail preparation quality and a drill down view that allows mailers to view detailed error and warning information.”USPS original

How it works

The Scorecard adds up the verification errors in a month's mailings, updates the totals daily and measures them against thresholds.PostalPro: Mailer Scorecard“This aggregated data is updated daily, measured against established thresholds.”USPS original Errors under a threshold cost the mailer nothing.Request a Review of a Postage AssessmentPDF page 1“If the percentage of errors is below the established threshold or if the additional postage due is less than $500 cumulative across Full-Service, eInduction, and Seamless/Automated Verifications, and less than $50 for Move Update, then no additional postage is assessed.”USPS original

The monthly cycle, from mailing to assessment.

USPS verifies the month's mailings and counts errors until the 10th day of the following month.PostalPro: Mailer Scorecard“Verifications continue to be performed and errors are calculated on the mailings submitted during that month up until the 10th day of the following month.”USPS original
The month's verification results become final on the 10th day of the following month.Request a Review of a Postage AssessmentPDF page 1“The results of verifications performed on mailings throughout the calendar month are finalized on the 10th day of the following month.”USPS original
On the 11th day, USPS generates postage assessment reports for each eDoc submitter's account.Guide to eInductionpage 27“Postage Assessment reports are generated at the eDoc submitter CRID level on the 11th day of the month and an email is sent to mailers’ self-appointed Verification Assessment Evaluator (VAE) upon assessment of postage.”USPS original
USPS emails the mailer's Verification Assessment Evaluator when it assesses postage.Guide to eInductionpage 27“Postage Assessment reports are generated at the eDoc submitter CRID level on the 11th day of the month and an email is sent to mailers’ self-appointed Verification Assessment Evaluator (VAE) upon assessment of postage.”USPS original
The mailer pays the assessment or requests a review within 10 business days.Guide to eInductionpage 27“Mailers must either pay the assessed amount upon receipt or request review of the postage assessment charges within 10 business days of the email notification.”USPS original

The Verification Assessment Evaluator is a self-appointed contact at the mailer who receives the assessment email.Guide to eInductionpage 27“Postage Assessment reports are generated at the eDoc submitter CRID level on the 11th day of the month and an email is sent to mailers’ self-appointed Verification Assessment Evaluator (VAE) upon assessment of postage.”USPS original When a Customer Registration ID has no evaluator, the email goes to its Business Service Administrator.Request a Review of a Postage AssessmentPDF page 1“If no VAE is assigned, the email notification will be sent to the Business Service Administrator (BSA) for the CRID.”USPS original When it has several, each one gets a notice.Request a Review of a Postage AssessmentPDF page 1“If there are multiple BSAs/VAEs assigned, a notification will be sent to each.”USPS original

The tabs

In May 2015, the Scorecard showed each month's data in four tabs.A Guide to Full ServicePDF page 1“A Guide to Full Service Version 9.0 May 8, 2015”USPS originalA Guide to Full Servicepage 78“This aggregated data is updated daily, measured against established thresholds, and displayed in four tabs: Mailer Profile, Electronic Verification, eInduction and Seamless Acceptance.”USPS original

Mailer Profile: the month's volume by mail class, eDoc types and total revenue.A Guide to Full Servicepage 78“Mailer Profile Tab: For mailers submitting letter and flat mail, this tab provides a summary of volume by mail class, electronic document (eDoc) types, and total revenue in a month.”USPS original
Electronic Verification: results of Full-Service preparation, Move Update and presort checks on the eDoc.A Guide to Full Servicepage 78“Electronic Verification Tab: For mailers submitting eDoc, this tab provides results from full-service preparation requirements, Move Update compliance, and presort preparation requirements.”USPS original
eInduction: containers entered through eInduction and their validation errors.A Guide to Full Servicepage 78“eInduction Tab: For mailers participating in eInduction, this tab provides an overview of the number of containers inducted at postal facilities using the paperless eInduction process and the number of eInduction validation errors.”USPS original
Seamless Acceptance: verification results for mailers in Seamless Acceptance or Seamless Parallel.A Guide to Full Servicepage 78“Seamless Acceptance Tab: For mailers participating in Seamless Acceptance or Seamless Parallel, this tab provides an overview of the verification results including undocumented, nesting/sortation, delivery point validation, etc.”USPS original

The eInduction tab draws on the eDoc, the Intelligent Mail container barcodes and USPS scans.Guide to eInductionpage 40“Data from the eDoc submitted by the Mailer [NOTE: the term “mailer” is used to refer to the electronic documentation (eDoc) submitter who could be either the Mail Owner or the Mail Service Preparer], the Intelligent Mail container barcodes and the physical scans feed the eInduction tab of the Mailer Scorecard.”USPS original Its data appears the calendar day after the postage statement is finalized or the scan sampling event happens.Guide to eInductionpage 40“The data is available the next calendar day after the Postage Statement is finalized and is available the next calendar day after the scan sampling event.”USPS original

Views

The Mail Owner/Mail Preparer view shows a Mail Owner its own mailpieces across every Mail Service Provider that mailed for it that month.A Guide to Full Servicepage 78“The Mail Owner/Mail Preparer view allows the Mail Owner to view metrics against only their mailpieces across all the Mail Service Providers (MSPs) that have prepared mailings for them within a calendar month.”USPS original A Mail Owner sees only pieces, handling units and containers where the eDoc names it as the mail owner.A Guide to Full Servicepage 78“Mail Owners can only see results for mailpieces, handling units, and containers where they are identified as the mail owner in the eDoc.”USPS original A Mail Owner charged additional postage by its provider can check its own errors in this view.A Guide to Full Servicepage 78“If a Mail Owner is assessed additional postage by their MSP, they are able to view and validate the errors from their mailings that may have contributed to the MSP exceeding an established threshold by drilling into their reports on the Mailer Scorecard.”USPS original

The eDoc submitter view shows all mailings one Customer Registration ID submitted in a calendar month.A Guide to Full Servicepage 78“The eDoc submitter view provides a snapshot of all mailings submitted by a single Customer Registration ID (CRID) for a calendar month.”USPS original A threshold exceeded in this view generates a postage assessment.A Guide to Full Servicepage 78“If any of the established thresholds are exceeded from this view of the Mailer Scorecard, a postage assessment is generated.”USPS original To see which Mail Owners pushed a threshold over, a Mail Service Provider uses the Mail Owner/Mail Preparer view.A Guide to Full Servicepage 78“To see which Mail Owners are contributing to exceeded thresholds that cause additional postage assessments, MSPs must log into the Scorecard from the Mail Owner/Mail Preparer view.”USPS original

Each party's data depends on the By/For information in the eDoc, which names the Mail Service Provider and the Mail Owner.By/For Relationship in Electronic Documentation Fact SheetPDF page 1“Full-Service Requirement: Mailing Agent (By) and Mail Owner (For) information must be identified in the electronic documentation for all Full-Service mailings. … Data is made available to the Mail Owner and Mail Preparer based on the By/For information provided in the electronic documentation.”USPS original

Thresholds and colors

A mailer searches the Scorecard by month and Customer Registration ID, and can include several IDs in one report.Guide to eInductionpage 43“The search function allows the mailer to filter by Month and CRID. The user can select multiple CRIDs to include in the report.”USPS original A metric over its threshold shows its count and percentage in red.Guide to eInductionpage 43“If a metric exceeds the threshold, both the # and % values are highlighted in red.”USPS original A metric over 50% of its threshold shows them in yellow.Guide to eInductionpage 43“If a metric exceeds 50% of the threshold, both the # and % values are highlighted in yellow.”USPS original

The Scorecard shows every error for the month.Guide to eInductionpage 27“The Mail Entry Postage Assessment Report displays the total number of invoiceable errors—in contrast to the Mailer Scorecard, which displays ALL errors for the month.”USPS original The Mail Entry Additional Postage Assessment Report, the summary of the assessments a mailer owes, shows only the errors USPS invoices.Guide to eInductionpage 27“The Mail Entry Postage Assessment Report displays the total number of invoiceable errors—in contrast to the Mailer Scorecard, which displays ALL errors for the month.”USPS originalRequest a Review of a Postage AssessmentPDF page 2“The search results display a summary of all assessments due for the CRID/Date Range selected.”USPS original

Move Update results

The Scorecard shows every Move Update error, both above and below the threshold.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“All Change of Address (COA) errors, both above and below the error threshold, are available to mailers on the Mailer Scorecard.”USPS original Its error percentage divides the First-Class Mail and USPS Marketing Mail pieces with outdated addresses by the pieces that must meet the standard.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“Number of FCM & MKT pieces that did not have an updated address. These pieces are assessable (this is the numerator used to determine the COA Error Threshold). … Number of FCM & MKT pieces in eDoc that must meet the Move Update standards (this is the denominator used to determine the COA Error Threshold).”USPS original Green & Secure pieces with outdated addresses show as warnings, which are not assessable.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“Number of Green & Secure pieces that did not have an updated address. This field is not assessable, but provides valuable information to resolve errors.”USPS original

Testing STID errors

Full-Service Report Testing: Service Type Identifier (STID) Errors is a USPS test process for the STID errors the Electronic Verification tab reports.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“This process will allow a tester to verify that an STID errors reported on the Electronic Verification tab of the mailer scorecard is a valid error.”USPS original It lets a tester check that each reported STID error is a valid error.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“This process will allow a tester to verify that an STID errors reported on the Electronic Verification tab of the mailer scorecard is a valid error.”USPS original

A Service Type Identifier marks a mailpiece as Full-Service or basic, and sets how USPS handles it when it is undeliverable as addressed.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“The STID defines the mailpiece as full-service or basic (non-automation) and is also used to determine the disposition of undeliverable-as-addressed (UAA) mail and the form of address correction that a mailer desires if any.”USPS original The Scorecard logs STID errors at the container level.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“STID errors are logged at the container level.”USPS original

The test checks that the number of STID errors matches between the summary and drill-down views.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“In this test, we validate that the #STID errors reported matches between summary and drill views for the eDoc submitter scorecard, Mail Owner Scorecard, Mail Preparer Scorecard, and within the Mail Owner/Preparer scorecards.”USPS original It covers the eDoc submitter, Mail Owner and Mail Preparer scorecards, and compares within the Mail Owner/Mail Preparer scorecards.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“In this test, we validate that the #STID errors reported matches between summary and drill views for the eDoc submitter scorecard, Mail Owner Scorecard, Mail Preparer Scorecard, and within the Mail Owner/Preparer scorecards.”USPS original It also checks that STID errors are logged correctly.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“We are also testing that STID errors are logged correctly.”USPS original Last, it checks that errors above a threshold show correctly on the Mail Entry Additional Postage Assessment Report and on a second report for internal users.PostalPro: Full-Service Report Testing: Service Type Identifier (STID) Errors“This test will also validate that errors reporting above threshold are reporting correctly on the Mail Entry Additional Posage Assessment Report and Mail Entry Additional Postage Postage Assessment Report (Internal Users only at this time).”USPS original

Requesting a review

A mailer can request a review of any postage assessment it disagrees with.Request a Review of a Postage AssessmentPDF page 3“Mailers can request review of any postage assessment with which they disagree.”USPS original

Log in to the Business Customer Gateway with the account's username and password.Request a Review of a Postage AssessmentPDF page 1“Log into the Business Customer Gateway (BCG) with your current username and password.”USPS original
On the gateway's home page, open Mailing Report in the Mailer Scorecard box.Request a Review of a Postage AssessmentPDF page 1“From the BCG Home page click on Mailing Report inside the Mailer Scorecard box (see below).”USPS original
On the Mailing Reports page, open the Mail Entry Additional Postage Assessment Report.Request a Review of a Postage AssessmentPDF page 2“On the Mailing Reports page click on Mail Entry Additional Postage Assessment Report.”USPS original
Choose the date range and the eDoc submitter's Customer Registration ID, then run the search.Request a Review of a Postage AssessmentPDF page 2“Select the appropriate date range and eDoc Submitter CRID and click the Execute Search button.”USPS original
Open the ID's link for the Additional Postage Assessment Detail Report, with counts and amounts per error type.Request a Review of a Postage AssessmentPDF page 2“Upon selecting the hyperlink on the eDoc Submitter CRID in the Mail Entry Additional Postage Assessment Report, the user is brought to the Additional Postage Assessment Detail Report which provides the piece counts and assessment amount for each error type.”USPS original
Review each assessment amount and the Additional Postage Due.Request a Review of a Postage AssessmentPDF page 2“Review all assessment amounts and the Additional Postage Due.”USPS original
Choose Request Review in the Action column next to the disputed assessment.Request a Review of a Postage AssessmentPDF page 3“If there is a disagreement on the amount, the user selects Request Review in the Action column next to the postage assessment they would like the USPS to review.”USPS original
Select the errors to review, enter the required information and submit.Request a Review of a Postage AssessmentPDF page 3“To initiate a review process, select the errors to be reviewed by checking the checkbox next to the error, entering the following required information, and clicking “Submit:””USPS original

The system saves the requester's name, phone number, email, date and reason.Request a Review of a Postage AssessmentPDF page 3“Requestor’s name, phone number, email, date, and reason for request are saved in the system.”USPS original A Business Mail Entry Unit employee checks for review requests daily, and the assigned reviewer works with the evaluator until the review ends.Request a Review of a Postage AssessmentPDF page 3“A Business Mail Entry Unit (BMEU) employee will check the Mail Entry Postage Assessment Management Report daily for review requests on postage assessments. Once the review request has been assigned, the assigned reviewer will work with the VAE until the review process is completed.”USPS original USPS analysts decide by the end of that month, from their findings and the mailer's documentation.Guide to eInductionpage 27“Finally, BME/MMS analysts will make a decision based on their findings and a review of the documentation provided by the mailer by the end of that month.”USPS original

Rules

Mailers must either pay the assessed amount upon receipt or request review of the postage assessment charges within 10 business days of the email notification.Guide to eInductionpage 27“Mailers must either pay the assessed amount upon receipt or request review of the postage assessment charges within 10 business days of the email notification.”USPS original

A mailer that gets an assessment email must pay it or request a review within 10 business days.

However, they must provide documentation to support their claim.Request a Review of a Postage AssessmentPDF page 3“However, they must provide documentation to support their claim.”USPS original

A mailer that requests a review must provide documentation that supports its claim.

Once a review is requested the entire assessment is placed in a “review status” and the mailer will not be allowed to pay the assessment until the review is finalized.Request a Review of a Postage AssessmentPDF page 3“Once a review is requested the entire assessment is placed in a “review status” and the mailer will not be allowed to pay the assessment until the review is finalized.”USPS original

A review puts the whole assessment on hold, and the mailer will not be allowed to pay it until the review ends.

Once the mailer receives review results for any errors under review, if an assessment remains it must be paid within three business days.Request a Review of a Postage AssessmentPDF page 3“Once the mailer receives review results for any errors under review, if an assessment remains it must be paid within three business days.”USPS original

An assessment left after the review must be paid within three business days of the results.

Quality is measured across a calendar month and any pieces exceeding the 0.5% tolerance level will be assessed $.08 per piece.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“Quality is measured across a calendar month and any pieces exceeding the 0.5% tolerance level will be assessed $.08 per piece.”USPS original

Each month, Move Update pieces over the 0.5% tolerance will be assessed $.08 a piece.

What goes wrong

USPS charges nothing when the amount due is under $500 across Full-Service, eInduction and Seamless/Automated Verifications, and under $50 for Move Update.Request a Review of a Postage AssessmentPDF page 1“If the percentage of errors is below the established threshold or if the additional postage due is less than $500 cumulative across Full-Service, eInduction, and Seamless/Automated Verifications, and less than $50 for Move Update, then no additional postage is assessed.”USPS original

Full-Service errors over the threshold remove the Full-Service discount from the pieces in error.A Guide to Full Servicepage 86“Errors over the threshold will cause the removal of the full-service discount for the pieces in error.”USPS original A piece loses the discount only once, however many errors it has.A Guide to Full Servicepage 86“For full-service eDoc verification, the full-service discount can only be removed once per piece (example, if a first-class piece has a STID error, a By/For error, and a barcode uniqueness the piece would only lose the discount once).”USPS original Mailers are not responsible for assessments caused by a USPS system issue, such as a PostalOne! delay in posting eDoc.A Guide to Full Servicepage 86“Mailers will not be responsible for postage assessments on an exceeded threshold for any errors that were caused by a Postal Service system issue (e.g. a PostalOne! delay in posting submitted eDoc).”USPS original

When the share of eInduction containers in error is over a threshold at the month's close, USPS charges additional postage on the containers over it.Guide to eInductionpage 26“If the percentage of containers in error exceeds the threshold for a given verification at the close of the month, the Postal Service will charge additional postage on all containers over threshold error.”USPS original

An assessment unpaid 10 business days after the first notice, or three business days after a dispute ends, is overdue.Guide to eInductionpage 27“If payment is not received within 10 business days of initial notification (or three business days after a dispute is resolved), then the Postage Assessment will be considered “Overdue.””USPS original Analysts escalate overdue postage to their managers, and then to Revenue and Field Accounting for collection.Guide to eInductionpage 27“BME/MMS analysts will escalate any overdue postage to their designated Managers. If the designated Manager is unable to work with the mailer to resolve the postage review request, postage due will be escalated to Revenue and Field Accounting (RAFA) for collection.”USPS original

Terms

Mail OwnerMO: the business entity, organization, or individual who makes business decisions regarding the mailpiece content, directly benefits from the mailing, and ultimately pays for the postage on the mailpiece directly or by way of a Mail Service ProviderQuick Step Guide to Mailer Identifier (MID) and/or CRID Acquisitionpage 1“the business entity, organization, or individual who makes business decisions regarding the mailpiece content, directly benefits from the mailing, and ultimately pays for the postage on the mailpiece directly or by way of a Mail Service Provider”USPS original
Mail Service ProviderMSP, Mailing Service Providers, Mailing Agent: a business entity, organization, or individual acting on behalf of one or more Mail Owners by providing mailing services for which the Mail Owners compensate the Mail Service Provider.Quick Step Guide to Mailer Identifier (MID) and/or CRID Acquisitionpage 1“a business entity, organization, or individual acting on behalf of one or more Mail Owners by providing mailing services for which the Mail Owners compensate the Mail Service Provider.”USPS original
Electronic DocumentationeDoc, Electronic Documentation of Mailing Information, electronic document, electronic mailing documentation: an electronic postage statement that may also contain specific information about a mailing such as barcode information and qualification reportsElectronic Documentation (eDoc) Fact SheetPDF page 1“an electronic postage statement that may also contain specific information about a mailing such as barcode information and qualification reports”USPS original
Customer Registration IDCRID, Customer Registration Identification Number, Customer Registration Identifier, Customer Identifier, Customer Reference ID, Customer Registration Identifications: a USPS-generated numeric code of up to 15 digits that uniquely identifies a business at a specific locationCRID ManagementPDF page 1“a USPS-generated numeric code of up to 15 digits that uniquely identifies a business at a specific location”USPS original
Full-Service Intelligent MailFS, Full-Service, Full-Service Intelligent Mail option: One of two Intelligent Mail offerings that requires a maximum 31-digit Intelligent Mail barcode comprising five fields: the Barcode ID, Service Type Identifier, Mailer ID, Serial Number, and Routing Code. The Full-Service Intelligent Mail option requires unique mailpiece barcodes, the use of Intelligent Mail barcodes on tray labels or container placards, electronic documentation, and the use of Facility Access and Shipment Tracking to schedule appointments for the entry of mailings.Publication 32: Glossary of Postal TermsPDF page 96“One of two Intelligent Mail offerings that requires a maximum 31-digit Intelligent Mail barcode comprising five fields: the Barcode ID, Service Type Identifier, Mailer ID, Serial Number, and Routing Code. The Full-Service Intelligent Mail option requires unique mailpiece barcodes, the use of Intelligent Mail barcodes on tray labels or container placards, electronic documentation, and the use of Facility Access and Shipment Tracking to schedule appointments for the entry of mailings.”USPS original
Error thresholds: a method to measure mailer quality across all pieces mailed in a calendar monthSeamless Acceptance: Mailer Fact SheetPDF page 2“a method to measure mailer quality across all pieces mailed in a calendar month”USPS original
Mail Entry Postage Assessment ReportMail Entry Additional Postage Assessment Report, Mail Entry Assessment Report: eDoc submitters view and pay postage assessments via the Mail Entry Assessment reports.Publication 685: Publication for Streamlined Mail Acceptance for Letters and FlatsPDF page 85“eDoc submitters view and pay postage assessments via the Mail Entry Assessment reports.”USPS original
Move Update error: logged when the address on the mailpiece has not been updated due to a COA record where the more current of the COA Move Effective and COA Create date is between 95 days and 18 months prior to the postage statement finalization date.Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetPDF page 1“logged when the address on the mailpiece has not been updated due to a COA record where the more current of the COA Move Effective and COA Create date is between 95 days and 18 months prior to the postage statement finalization date.”USPS original
Business Service AdministratorBSA, Business Services Administrator, Business Server Administrator, Business Systems Administrator: a representative within your company, for each serviceEnterprise Payment System (EPS) User Guidepage 54“a representative within your company, for each service”USPS original

Documents

Contacts

USPS answers questions about the Mailer Scorecard at 1-800-522-9085 and intelligentmailsupport@usps.gov.PostalPro: Mailer Scorecard“For questions, please call 1-800-522-9085 or email intelligentmailsupport@usps.gov.”USPS original

Sources

Address Quality Census Measurement and Assessment Process (AQCMAP) Fact SheetUSPS original
1PDF page 1
Request a Review of a Postage AssessmentUSPS original
2PDF page 1 12PDF page 2 14PDF page 3
A Guide to Full ServiceUSPS original
3page 75 5page 73 7page 78 9PDF page 1 15page 86
PostalPro: Mailer ScorecardUSPS original
4whole document
By/For Relationship in Electronic Documentation Fact SheetUSPS original
6PDF page 1
Guide to eInductionUSPS original
8page 27 10page 40 11page 43 16page 26
PostalPro: Full-Service Report Testing: Service Type Identifier (STID) ErrorsUSPS original
13whole document
Quick Step Guide to Mailer Identifier (MID) and/or CRID AcquisitionUSPS original
17page 1
Electronic Documentation (eDoc) Fact SheetUSPS original
18PDF page 1
CRID ManagementUSPS original
19PDF page 1
Publication 32: Glossary of Postal TermsUSPS original
20PDF page 96
Seamless Acceptance: Mailer Fact SheetUSPS original
21PDF page 2
Publication 685: Publication for Streamlined Mail Acceptance for Letters and FlatsUSPS original
22PDF page 85
Enterprise Payment System (EPS) User GuideUSPS original
23page 54